“The user hereby consents, expresses, and agrees that he/she has read and fully understands the terms and conditions of Pukri – The Original Kolhapuri in respect of the website.”

Payments:

1. All payments must be received before shipping the products.
2. Refunds for returned or canceled orders will be credited within 7 working days.

 

Returns:

1. Incorrect, damaged, or defective products can be returned within 5 days of receipt.
2. Products should be returned in their original packaging with labels and invoices.
3. Opened products damaged by your usage are not eligible for return, exchange, or refund.
4. Shipping charges are non-refundable.
5. Refunds are issued as a gift voucher or directly to the customer’s bank account on request.
6. Authorization via email is required before returning the product.
7. Pukri – The Original Kolhapuri reserves the right to accept or reject return requests.

 

Placing Orders:

1. Confirmation of chappal size will be done by email or phone after placing an order.
2. Order fulfillment depends on product availability and acceptance.
3. Product availability is subject to change without notice.
4. Contact us before placing bulk or commercial orders.
5. The company reserves the right to refuse or cancel orders unless the product has already been dispatched.

 

Shipping and Delivery:

1. Confirm foot length before placing an order.
2. Free shipping across India; COD incurs extra charges (Rs. 100 per order).
3. We aim to ship within 7 working days; delays may occur for out-of-stock or unforeseen issues.
4. Each order can be shipped to a single destination.
5. Shipping schedules are estimates and cannot be guaranteed.

Cancellation:

1. Pukri – The Original Kolhapuri may cancel orders at its discretion.
2. Users can cancel orders online before processing or shipping.
3. Refunds for canceled orders are issued as gift vouchers within 5-6 days.

 

 

 

Product Look, Price & Warranty:

1. The company provides accurate information, but typographical errors may occur.
2. Product appearance may slightly differ from website images.
3. Prices are subject to change without notice.
4. The company does not provide warranties, but handcrafted products are sturdy and durable.

 

Privacy Policy:

Refer to our privacy policy for information usage details.

BO Clause:

We shall have no liability for any loss or damage due to the decline of authorization for any transaction.

Governing Law and Jurisdiction:

1. These terms will be construed in accordance with the laws of India. Disputes will be under the jurisdiction of the competent Courts in Maharashtra.
2. All notices will be sent via email or posted on the site.
3. We reserve the right to make changes to our website, policies, and terms at any time at our sole discretion. Changes may be posted without notice.